Delivery Policy

Delivery Policy

  • Postage Between Monday to Friday Only
  • Order place before 12PM will be posted same day
  • Please note if you purchase after 12PM on Friday your item will be posted on Monday
  • Normally we offer free Standard delivery within UK. for England, Wales and most of Scotland items weight less than 1kg are sent via Royal Mail and anything above 1kg sent via our courier UK Mail.
  • We are not under any obligation to provide tracking details to national customers as we offer free delivery. We only provide the tracking details if package don’t get delivered in 7 days.
  • Delivery time 2-3 working days
  • For N. Ireland (BT Postcode) and Channel Islands etc. we use Royal Mail 2nd Class Signed For and delivery time is 2-3 working days.
  • Please also note that UK Mail will send you an estimated delivery time slot to your mobile number or email address provided by you in the order form.
  • UK Mail when try to deliver your parcel always try to obtain a signature and if you fail to accept the delivery they will attempt to deliver once again. If UK Mail Drivers have attempted to deliver to you twice and have not been able to obtain a signature for your item it will be returned to the local UK Mail depot. And it will be buyer’s responsibility to collect the item from UK Mail Depo otherwise after a fixed time item will be returned back to the sender. And it will incur further return postage and re-delivery cost will be paid by the buyer or deducted from the refund.
  • Normally we offer free delivery nationwide but may ask for additional postage charges for ‘special domestic regions’: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland. Please also note that delivery time may vary and can take longer than expected.

Special domestic regions

Region

Postcode

Channel Islands

All postcodes containing GY and JE

Isle of Man

All postcodes containing IM

Scilly Isles

TR21-TR25

Scottish Islands

HS1-HS9
IV41-IV49  /  IV51  /  IV55-IV56
KW15-KW17  /  KA27-KA28
PA20  /  PA41-PA49  /  PA60-PA78
PH42-PH44
ZE1-ZE3

Scottish Highlands

KW1-KW14
IV1-IV40  /  IV52-IV54  /  IV63
PA21-PA38  /  PA80
PH16-PH26  /  PH30-PH41  /  PH49-PH50

Northern Ireland

All postcodes containing BT

Isle of Wight

PO30-PO41